Corrections
A step in a guide is outdated. A screenshot does not match the current portal. A link is broken. A page is hard to follow. Tell us what is wrong and where on the site it appears, and we will fix it.
Contact us
Found something wrong on the site? Suggest a page? Just want to say hello? This is the right place.
Never send passwords, OTPs, or personal records to anyone. We will never ask for them. We cannot access the Shala Darpan portal or any user accounts.
What we can help with
This site is a reference guide. We write step-by-step instructions based on how the Shala Darpan portal works. Here is what we can do when you contact us:
Missing guides
There is a portal feature you wish this site explained. Describe what you need. If enough people ask for the same guide, we will add it. We write guides based on public information and what the portal shows to logged-in users.
Website questions
Something on the site is confusing or hard to find. You want a link added to a page, or you noticed a typo. We can help you navigate the site or fix what is broken for everyone.
General portal questions
You are not sure which guide covers your situation. You need help finding the right page on the official portal. We can point you in the right direction, even if the answer is on a different site.
What we cannot do
This is an independent reference site. We have no connection to the Rajasthan education department or the Shala Darpan portal team. That means:
- We cannot access your Shala Darpan account.
- We cannot reset your password or look up your records.
- We cannot fix incorrect data in the portal.
- We cannot process transfer orders, scholarship applications, or any official requests.
- We cannot see or change anything behind the login screen on the official portal.
- We cannot contact district education offices on your behalf.
For account and record issues, contact your school head or visit the official portal directly.
Send a message
This form opens your email app with the message ready. You can also write directly to support@shaladarpanguide.pp.ua.
What to include in your message
- The URL of the page you are writing about, if you have it.
- What you expected to find or what step is not working.
- What you see instead (a screenshot helps).
- Your browser and device (for example, Chrome on Android, or Safari on iPhone).
- The date you noticed the problem.
For questions about your Shala Darpan account, include your school name, district, and a description of the issue. Do not include your password, OTP, or Aadhaar number.
Response time
We try to reply within a few days, but this is a small, volunteer-run site based in Surat, Gujarat, India. Complex requests or ones that need testing on the portal may take longer. If your message is about a correction to a guide, we will update the page and reply when the fix is live. If we do not get back to you, check the FAQ and the related guides on the site. Most common issues are already covered there.
Before you write
Your question may already be answered on the site. The FAQ covers the most common issues, including login problems, result checks, and portal errors. The glossary explains portal terms. If you are stuck on a specific page, check the related guides linked at the bottom of that page.
Contacting the official Shala Darpan portal
If you need help with your account, your school's data, or any official service on the Shala Darpan portal, you must contact the portal directly. This guide site cannot do those things for you.
- Official portal: rajshaladarpan.rajasthan.gov.in. This is where you log in, check results, and manage your account.
- Portal help desk: The official portal has a help or support section. Look for it on the portal itself. It may be under a "Help" or "Contact Us" link once you log in.
- School head or admin: For most account issues, your school head or the school's Shala Darpan admin is the right person. They can reset passwords, update school-level data, and handle transfer requests through the School Window.
Contacting district education offices
Some issues need the district education office, not the portal or this site. This includes record corrections, transfer disputes, and complaints about school-level data entry.
- District Education Office (DEO): Each district in Rajasthan has a DEO. You can find contact details through the Rajasthan government's official directory or by searching for "[your district] DEO Rajasthan."
- Block Education Officer (BEO): For smaller areas, the BEO may be the right contact. Ask your school head which office to reach.
- Rajasthan Education Department website: The department's main site lists offices, contact numbers, and grievance portals. Search for "Rajasthan education department contact" to find it.
- Online grievance portals: Rajasthan government sites sometimes have online complaint or grievance forms. Check the state government's main portal for options.
When you contact a district office, bring your Shala Darpan login details (but do not share your password), a printout or screenshot of the issue, and any documents that support your case, such as transfer orders or previous correspondence.
What to include when contacting anyone about a Shala Darpan issue
Whether you are writing to this site, your school, or a district office, include the right information so your question can be answered quickly.
- Your name and role (student, parent, teacher, school admin).
- School name and district.
- The Shala Darpan feature or page you are asking about.
- What you tried and what happened instead.
- Screenshots or copies of any error messages.
- The date and time you last saw the issue.
Never send: passwords, OTPs, Aadhaar numbers, or bank details. No one from this site, the portal, or a district office should ask for those through email or message.
Other ways to get help
- FAQ page covers the most common login, results, and portal issues.
- Glossary explains portal terms and abbreviations.
- Login guide walks through the login process with screenshots.
- Citizen services guide covers the citizen-facing features of the portal.
- Results guide explains how to check results on the portal.
- Your school's IT staff or admin may know the answer for school-specific issues.
- Online forums and teacher groups in Rajasthan sometimes share solutions to common portal problems.
Frequently asked questions
Is this the official Shala Darpan website?
No. Shala Darpan Guide is an independent reference site. The official portal is rajshaladarpan.rajasthan.gov.in. We are not affiliated with the Rajasthan government or the education department.
Can you help me reset my password?
We cannot access your account. Use the "Forgot Password" link on the official portal, or ask your school head to reset it through the School Window.
Can you fix incorrect data in my record?
We do not have access to any portal data. Contact your school head or the district education office for record corrections.
How do I report a fake website pretending to be Shala Darpan?
Report it to rajshaladarpan.rajasthan.gov.in and to your school head. Never enter your login details on a site you are not sure about.